CUSTOMER CARE
Shipping policy
Free standard shipping on all orders within our supported US delivery area.
Where we deliver
We ship to all 50 US states and Washington, DC. We do not ship to US overseas territories, APO/FPO military addresses or destinations outside the United States. A country selection at checkout does not establish delivery eligibility.
Order handling
Handling takes an estimated 1–2 business days. Business days are Monday through Friday, excluding US federal holidays. Our daily cutoff is 7:00 PM at fixed UTC−06:00 (Central Standard Time). This cutoff does not change with daylight saving time. Orders placed before the cutoff on a business day start their handling period that day. Orders placed at or after the cutoff, on weekends or on holidays start on the next business day.
Transit and estimated total time
After dispatch, estimated transit time is 3–4 business days. Handling plus transit gives an estimated total delivery time of 4–6 business days from the applicable handling start date. These are estimates, not guaranteed arrival dates.
Shipping charges
Standard shipping is free on all orders to supported addresses. We do not offer an expedited shipping option. The checkout shows shipping as $0.00.
Address and delivery enquiries
Please enter a complete and accurate address. Contact support if you notice an address issue or if delivery takes longer than expected. We will review your enquiry with the information available.
Contact
Contact quyyetlab at [email protected]. Company address: 78 Rue De La Tour, 67720 Hœrdt, France.